SHIPPING & RETURNS

Please allow 5-7 business days for your order to be processed. During rare occasions such as large sales, new product releases, or federal holidays, processing time could take up to 10 business days.

We process orders Monday - Friday and work to get all your swag out of our warehouse within 10 business days!

Business Days are Monday through Friday, Eastern Standard Times, and exclude holidays observed by the Post Office: New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

During large sales, promotions, new product releases, and holidays there is a good chance that it could take more than the full 10 business days (sometimes a day or two longer) to get these orders out of our warehouse because our deals are just so awesome that everyone wants to be a part of them!

Shipping OptionEstimated Shipping Times
USA Standard Shipping5-7 Business Days

**Estimated shipping times are provided as a reference. Shipping times may vary based on holidays, launches, preorder availability, etc...

HAWAII, ALASKA, PO BOXES, APO/FPO & U.S TERRITORIES
We accept orders shipped to PO boxes and APO/FPO or U.S. territories.

If you have any further questions related to your delivery, please contact our Customer Care team

Free Standard Shipping on orders over $50(!!) with promo code FREESHIP at checkout
*Minimum order value of $50.01 before application of coupon required for free shipping to be applicable.

Shipping offer available for a limited time only. G FUEL® reserves the right to modify or discontinue this promotion at any time.

Please note: We allow one discount code per order. We do NOT offer refunds or exchanges on any products purchased during a sale or special promotion. This includes but is not limited to; Buy 1 Get 1 Free sales, discount codes greater than 10%, or Free Shipping promotions.


Orders are processed in US Dollars. Once payment has been processed by your local bank, they then convert the charge into your currency. We do have a currency converter, so be sure to try that out!

VAT, Taxes, and Duties. For orders shipping to Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Isle of Man (UK), Italy, Jersey (UK), Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden, we collect VAT, Taxes, and Duties. Such packages are cleared through the Netherlands, and we collect and pay all VAT and duties based on the Netherlands customs regulations. For orders shipping to the United Kingdom, we collect and pay all VAT duties based on the United Kingdom customs regulations.

For orders shipping to Canada, we will collect and pay all VAT and duties based on your region. 

For all other countries, we do not calculate or collect taxes/duties at time of payment. It is the purchaser’s responsibility to check and abide by their country’s local regulations and policies. It is the responsibility of the purchaser to be sure the Customs Department in the receiving country permits the contents of your order to enter your country and if duties/tariffs are collected upon delivery. We will not provide a refund on the shipping of the package if you refuse the package or if it is refused by customs due to regulations, taxes, or duties. If the package is seized by customs for any reason and the package is not returned to us, we cannot issue a refund.

Note: You, as a customer, are responsible for paying any applicable taxes or duties that may apply.

G FUEL offers tracking and final delivery to the following countries: Australia, Austria, Belarus, Belgium, Brazil, Bulgaria, Canada, Columbia, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Republic Of Gibraltar, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Isle Of Man (UK), Israel, Italy, Japan, Jersey (UK), Republic Of South Korea, Latvia, Lebanon, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Russia, Saudi Arabia, Republic Of Serbia, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, and Vietnam.

For countries where parcel tracking services are not available, we cannot be held responsible for non delivery.

Note: We cannot ship to: Guatemala, Iceland, Jamaica, Mexico, Russia, South Africa, Ukraine OR ANY OVER SEAS PACK-STATIONS. 

**Estimated shipping times are provided as a reference. Shipping times may vary based on holidays, launches, preorder availability, etc... 

Free Standard Shipping on United Kingdom & Canada orders over $100(!!) with promo code WORLD at checkout
*Minimum order value of $100.01 before application of coupon required for free shipping to be applicable.

Shipping offer available for a limited time only. G FUEL® reserves the right to modify or discontinue this promotion at any time.

Please note:
We allow one discount code per order. We do NOT offer refunds or exchanges on any products purchased during a sale or special promotion. This includes but is not limited to; Buy 1 Get 1 Free sales, discount codes greater than 10%, or Free Shipping promotions.

As soon as your order ships out, you will receive an email with your tracking information. Estimated tracking times are provided by the shipping provider for your order. 

Generally, domestic orders are delivered within 1-12 business days depending on the service you chose at checkout.

Because the USPS and DHL estimates delivery dates, transit times vary from one class of mail to another and cannot be guaranteed by us, USPS or DHL.

Please be aware; international orders can take up to 30 business days (depending on the destination) to arrive once confirmed in transit by our international shipping carrier, this is not including possible delay within customs.

Note: Transit times do not include the time taken to prepare your order before shipment!

The shipping address cannot be changed after your order is placed.

If a package is returned to us due to an incorrect address, the address is incomplete, it is marked "unclaimed" or “return to sender,” or it has been deemed undeliverable for any reason by the final mile carrier, we will notify you by email. Once the package is delivered back to us, our returns team will process it and refund the subtotal of your order.

A refund will not be issued until the parcel has arrived back in our facility.

Note: Once we have processed a refund, it can take your bank anywhere from 2-8 business days to process the refund on their end and issue it back to your account.

Make sure you provide the correct address at checkout because we are not responsible if your order gets delivered to the wrong address.

If you contact the final mile carrier after the order has left our warehouse and ask them to forward or redirect your package, we are not responsible if that package gets lost, stolen, or damaged.

If any order that was placed during any sale is returned to us due to an incomplete or unknown address OR packages that are refused/return to sender, the sale used CANNOT be applied to a future order.

During a “free worldwide shipping” sale, orders that are returned back to us due to an incomplete or unknown address OR packages that are refused/return to sender will be refunded LESS what the shipping and handling charges would have been without the sales promotion including Free Shipping promotions.  

If any additional items are added to your order that include a pre-order product – ALL of the items in your order will ship when your pre-order becomes available.

Sonic is now available Worldwide!

See below the available shipping regions:

United States, Algeria, Andorra, Alvania, Austria, Azerbaijan, Bahrain, Belgium, Belarus, Bosnia Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Gibraltar, Iran, Ireland, Israel, Italy, Jordan, Kenya, Kazakhstan, Kuwait, Latvia, Lebanon, Libya, Liechtenstein, Lithuania, Luxembourg, Malta & Gozo, Monaco, Montenegro, Morocco, Netherlands, Moldova, Nigeria, Norway, Oman, Kosovo, Poland, Portugal, Qatar, Romania, Russia, San Marino, Saudi Arabia, Serbia, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Syria, Tanzania, Tunisia, Turkey, Ukraine, United Arab Emirates, United Kingdom, Uzbekistan, Vatican, Yemen

Naruto Sage Mode ships to the following countries:

Argentina. Bolivia. Brazil. Belize. Canada. Chile. Colombia. Costa Rica. Germany. Ecuador. Spain. France. United Kingdom. Guyana. Honduras. Italy. Nicaragua. Panama. Peru. Paraguay. Russia. Suriname. El Salvador. Ukraine. United States. Uruguay. Venezuela.

Diablo Health Potion ships to the following countries:

Austria, Belgium, Canada, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland, Israel, Italy, Lithuania, Malta, Malaysia, Netherlands, Poland, Portugal, Romania, Russia, Saudi Arabia, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, United States

Wumpa Fruit ships to the following countries:

Australia, Austria, Belgium, Canada, Croatia, Czech Republic, Denmark, Estonia, Slovenia, Finland, France, Germany, Greece, Greenland, Hong Kong, Hungary, Ireland, Israel, Italy, Japan, Lithuania, Malaysia, Malta, Netherlands, New Zealand, Poland, Portugal, Romania, Russia, Saudi Arabia, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, United States

Need help? Please email us at info@gfuel.com or call at 1+ (631) 755-1080

G Fuel, LLC 100 Wireless Blvd. Hauppauge, New York 11788-3955